Alison Bennett

It is a pleasure to serve under your chairship, Dame Siobhain. I commend the hon. Member for Liverpool West Derby (Ian Byrne) for securing this important debate. We always say that in this Chamber, but we can see from the number of Members who have come here today to represent their constituents that this issue really needed to be debated. In August, I hosted a surgery in the bucolic surroundings of the Rushfields nursery, at the foot of the south downs near the village of Poynings. A gentleman called Greg Mountain came to see me. I know Greg because before I stood for election in Mid Sussex, he was the Labour candidate there—I believe in 2015 and 2017. I was not sure what he was going to raise with me, but Greg was there in his capacity as a member of the executive committee of the Civil Service Pensioners’ Alliance. He advises former civil servants living in my constituency. Greg described the situation we have heard about this afternoon as a “national scandal”, and he is right. Let us look at some statistics. As recorded by the Cabinet Office on 20 August this year, annual benefits statements for existing members were still not available. There were 68 retirement cases more than 100 days old, with a further 267 requiring additional information before payment could be made. There were six ill-health retirement cases over 100 days old, with another 12 awaiting information. There were 45 death-in-service cases over 100 days old, and a further 242 requiring more information. Perhaps most troubling of all, there were 1,082 bereavement cases more than 100 days old, with another 779 awaiting third-party information. These are people who have given decades of their lives to public service. Newly retired civil servants say they are struggling to pay bills and buy food because delays in their pension scheme have left them without an income for months. These repeated failures in pension administration are causing real distress and uncertainty for people who deserve better. The outrage and anger is particularly understandable given that the Public Accounts Committee warned of a clear risk that Capita would not be ready to take over full administration in December 2025.