Alison Bennett

Alison Bennett

Liberal Democrat — Mid Sussex

Speaking in the House of Commons on 15 September 2026

Debate

Civil Service Pension Scheme

Contribution

I will not, because I have a time limit. The Committee called on the Cabinet Office to explain how it ensures sufficient staffing and resources, and raised serious concerns about weak contract management and poor oversight. It is now clear that those concerns have come to fruition. I have five questions for the Minister. First, how did this happen, and when will it end? When Capita bid for this contract, did it properly understand the scale and complexity of the work it was taking on, and did the Cabinet Office undertake sufficient due diligence to satisfy itself that the company had the capability to deliver this vital public service? Has the Cabinet Office put a date in place for getting this right? Secondly, are teachers going through the same ordeal? I have received very concerning casework from teachers in my constituency who seem to be having similar or the same troubles with their pensions. The idea that the immense stress and potential financial hardship that we have heard has been inflicted on civil servants has been mirrored for teachers is appalling. Can the Minister tell us what guardrails the Government have put in place to ensure that when the teachers’ pension scheme transfers to Tata from Capita, that will not result in similar issues? Thirdly, the Government must tell us how they intend to put this right. How will they restore the confidence of 1.7 million current and former civil servants who simply want reassurance that their pensions, earned through years of public service, will be administered competently, fairly and with dignity? The Government must outline exactly how they are ensuring that the most vulnerable of those affected are being prioritised. Fourthly, will the Government commit to inflation-linking payments to all outstanding cases, to make sure that those affected by Capita’s mistakes do not suffer even more for the delays? Fifthly, what assessment have the Government made of the systemic failures in civil service pension administration? What lessons have they learned to ensure that the same thing cannot happen again when similar contracts are awarded in future? These people served this country. They earned their pensions. They should not now have to fight to receive them.

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