Jim Dickson

Jim Dickson

Labour — Dartford

Speaking in the House of Commons on 14 September 2026

Debate

Water Sector: Public Ownership

Contribution

For my constituents, the performance of Thames Water is a continual source of huge frustration, not least its failure to fix a long-running leak at Swanscombe station. However, a particularly egregious example of poor customer service is its failure to fit a water meter to the house of my constituent, Mr Richard Jones, despite it only requiring a small adjustment to the outside of his house to do so. As a result, he is paying an assessed household charge and therefore paying far more for his water than he should be. Does my hon. Friend agree that that is an example of incredibly poor service by Thames Water?

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