Andrew Western

Andrew Western

Labour — Stretford and Urmston

Speaking in the House of Commons on 12 October 2026

Debate

Employment: Rural Areas

Contribution

I hope that I can give my hon. Friend some welcome news. The DWP does have several different ways to carry out identity verification for customers accessing our services in rural locations, including customers who are unable to access a jobcentre. It offers verification through our digital service, over the telephone or by postal delivery. If, as my hon. Friend says, that is not happening in his locality, I can tell him that there is an excellent team working out of the jobcentre in Stornoway, whom I have met. If they, or he, will let me know what is happening, I shall be happy to look into it for him.

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