Chris Ward

I thank the hon. Member for Lagan Valley (Sorcha Eastwood) for securing this debate. I want first to put on the record my appreciation for Royal Mail staff, particularly those I met on Monday at the delivery office in Rottingdean in my constituency, where I saw how hard they are working to improve the local service. Of course, we all want Royal Mail to succeed, because it is a universal postal service and something we all rely on. It is a truly national service and a source of good, unionised jobs. We should celebrate that more—frankly, we should do more to encourage other providers in the sector to match those employment standards and expectations. But we also have to ask how we can better support Royal Mail staff to do the job we all need them to do, and how our constituents can be sure that they will receive the service they rely on, because right now problems with Royal Mail is the one issue I get the most emails about—I was going to say letters, but it is actually emails. I will give two quick examples. One constituent from Woodingdean in my constituency told me that they had no deliveries from 1 to 16 August this year, 29 pieces of mail on 17 August, no deliveries from 18 to 28 August, and 13 items of mail delivered on 29 August. When I raised this directly with Royal Mail locally, I was told: “there are no current issues with the delivery of mail to your constituent’s address…deliveries are taking place six days a week”. Frankly, it is hard to know how to relay that to constituents.