Kirsteen Sullivan

Kirsteen Sullivan

Labour (Co-op) — Bathgate and Linlithgow

Speaking in the House of Commons on 26 October 2026

Debate

Civil Service Pensions

Contribution

I thank the Minister for her update. I appreciate the focus on complex cases—Members across the House are dealing with many of them—but can I ask that she also looks at the paid-for fast-track services? I have a constituent who paid almost £700 for a pension valuation in order to finalise his divorce. It was expected within 10 working days, but it took nine months; the wait cost him several times the original amount. Does the Minister agree that that is entirely unacceptable? What action will she take to ensure that Capita refunds any payments taken for so-called fast-track services that are nothing of the kind?

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