Chris Bloore

I have already had the best part of 20 minutes, so I probably will not be long. I thank the Minister for her comprehensive response. I also thank the many right hon. and hon. Members from all parties

I am sorry; I have to make some progress. When workers are squeezed, consumers pay the price—and squeezed they are. I do not blame the posties. I have spoken to a postal worker with 36 years of servic

I agree. That is incredibly frustrating and impacts so many different areas. I am going to make some progress and finish. Recognising the need for change does not mean accepting the unacceptable. Befo

Yes. We are not going there; they should be coming here. I understand that the world has changed. Letter volumes have fallen from around 20 billion at their peak to 5.6 billion, while Royal Mail must

That is a cheeky question, and I might get back to it. In May, the Business and Trade Committee called the service unacceptable and called Ofcom’s regulation into question. It demanded a road map to i

I agree. The Government’s response to the Business and Trade Committee makes the point well: a lack of capacity that forces a company to prioritise some items over others is no justification for faili