Sarah Gibson

Sarah Gibson

Liberal Democrat — Chippenham

Speaking in the House of Commons on 28 October 2026

Debate

HCRG Care Group: Performance in the South-west

Contribution

The hon. Member is absolutely right. There is serious concern about what was promised and what has been delivered. The central part of that vision and delivery was the single point of access. As he has highlighted, that is an attractive idea on paper but the reality is completely different. Constituents repeatedly tell me about the long waits on phones, missed callbacks, referrals that are difficult to track and urgent cases not reaching the right team quickly enough.

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