Torsten Bell

My hon. Friend is completely right. I am sure that she speaks for many people today. The experience of administering estates is challenging for us all at the best of times, and it is of deep regret to me—and, I am sure, to everyone at NS&I—that we are putting anybody through complications. I can give her the reassurance that everybody will be paid all moneys due and held by NS&I. We will make every endeavour to reconnect people to their funds. That will include, as I say, directly contacting the representatives of estates, who will have contacted NS&I in the first place to notify it of a death. Were that not to be successful, we would then put in place a chain of contact below it. The details will be set out in the plan in May, but I can give a reassurance that that is already being worked through. We will use the time between now and May to continue to examine the data that NS&I holds—I have said that we are reviewing over 34 million cases—to ensure that we have the absolute best contacts and are able to go as soon as the delivery report plan has been set out. My hon. Friend rightly raised the question of distress. I can absolutely give her the reassurance that everybody involved understands how they should be handling matters. As I said, for the Treasury’s part, that includes recognising that there will be worries about the implications for some estates of taxes due. I will set out how we intend to address that in May.