Jas Athwal

Jas Athwal

Labour — Ilford South

Speaking in the House of Commons on 12 November 2026

Debate

Business of the House

Contribution

If booking a medical appointment requires the help of a son or granddaughter —assuming there is one—the system has failed. A 92-year-old constituent who is hard of hearing and speaks perfect English struggles to book GP appointments by phone, and he is sent away when he attempts to book at the surgery in person. That is not innovation, but digital exclusion. Technology should serve people, not determine who is entitled to dignity. Reasonable adjustments must always be an option. Will the Leader of the House help to ensure that the older generation, or those with disabilities, are not being left behind as healthcare access becomes increasingly digitalised?

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