Member

There will be nowhere to hide for poorly performing water companies. We will introduce an MoT approach for water company infrastructure, requiring maintenance checks on pipes, pumps and water treatment works; we will introduce a chief engineer and ensure that there is engineering capability in the new regulator, so that decisions are grounded in practical understanding; we will take a new supervisory approach, holding companies to account in detail and recognising the different challenges they face; and our new performance improvement regime will give the regulator the power to step in faster and put things right earlier. That is prevention-first regulation.