Emma Hardy

It is a pleasure to serve under your chairmanship, Dr Allin-Khan. I thank the hon. Member for Harrogate and Knaresborough (Tom Gordon) for securing this debate. I am particularly delighted he has done so today—great timing—since today we have published our new vision for water. These are once-in-a-generation reforms to our water system, delivering tough oversight and real accountability, and putting an end to water company excuses. This Labour Government are doing away with water companies marking their own homework and are holding them firmly to account. From an MOT-style approach for water companies’ pipes and pumps to no-notice inspection powers, we are creating a system where customers get the service they deserve and bosses have nowhere to hide. We have already taken tough action on the worst performing water companies, while protecting customers by doubling compensation for those impacted by supply interruptions. There are a few more treats included in today’s White Paper, among them a new chief engineer to bring technical expertise to the new regulator for the first time in 20 years; new performance improvement regimes, so that any water companies falling behind in finances, environmental standards, drinking water quality or operations will face tough consequences; and dedicated supervisory teams to replace the current one-size-fits-all approach and give the new single regulator a thorough understanding of how each company operates; no-notice inspections; mandatory water efficiency labelling; accelerated roll-out of smart meters; regional planning to bring together councils, water companies, farmers and developers to deliver joined-up plans to tackle river pollution, water resources and housing growth; and senior accountability to ensure water bosses are directly accountable for the service that customers receive.