Baroness Smith of Malvern (Lab)

My Lords, this amendment, in the name of the noble Baroness, Lady McIntosh, was moved by the noble Lord, Lord Meston. It would require all providers of child contact centre services to be accredited by the National Association of Child Contact Centres to national standards set by the Secretary of State. In responding to this, I start by recognising, as all noble Lords have, the vital role played by the National Association of Child Contact Centres and the many dedicated child contact centres across England and Wales. As the noble and learned Baroness, Lady Butler-Sloss, made clear, their work is fundamental to the family justice system, providing supervised or supported contact in a safe, neutral environment, allowing children to maintain a meaningful relationship with a non-resident parent. The commitment of staff and volunteers to safeguarding and creating a child-focused space is invaluable. I express my sincere appreciation for the work that they and the NACCC undertake. I understand the motivation behind this amendment, but the Government do not believe that it is necessary and are already responding to some of the points made in this debate and in the debate in Committee. The NACCC already accredits the majority of centres in England and Wales, with research showing that unaccredited centres are uncommon. In preparing for this, I asked the obvious question: how many unaccredited child contact centres are there? Interestingly, the Cordis Bright research that the noble Baroness referred to found that there was only a small number of unaccredited contact centres, but the report did not provide a figure or estimate for the number of unaccredited contact centres. When those working in accredited child contact centres who took part in the research were asked about unaccredited contact centres, they indicated that such centres were few in number. This may well suggest that we have made progress, due to the efforts of the NACCC, in ensuring that many more child contact centres are accredited by it. Following the meeting that noble Lords had with my noble friend Lady Levitt, which has been mentioned by several noble Lords, a range of work has been commissioned and is being taken forward by officials at the Ministry of Justice. One of those pieces of work is for officials to work with the NACCC to further understand how we can identify the number of unaccredited contact centres in England and Wales. Also following from that meeting, other streams of work are taking place that will, I hope, provide reassurance to noble Lords on some of the specific issues that they have raised. These include, first, exploring the possibility of introducing a protocol or similar mechanism for mediators to ensure that they refer families only to accredited centres. Secondly, several noble Lords raised an important point about ensuring that those in child contact centres are suitably trained. Another piece of work is carrying out a further review of the mandatory training already in place for child contact centre staff and volunteers in order to ensure that it is as good as it can be. As I have already said, we are developing a more robust understanding of where any unaccredited centres are and of any concerns that may exist in relation to them. While I completely understand that the amendment is well intentioned, I do not believe that mandatory accreditation is the best way to approach the issues that have been raised. The NACCC already provides effective leadership and oversight to the majority of centres. Further to this, the work the Ministry of Justice is now taking forward will provide additional reassurance in this space. I urge the noble Lord to withdraw this amendment, given the good work that is already being undertaken in relation to the points that noble Lords have raised.