Jim McMahon

I think so. It is not just about being fair; it is about being reasonable. We have all dropped loved ones off at the airport. We know how stressful it can be, and we know that the family member giving the lift normally tries to fit it around other things as well. Sometimes they will be dropping people off in the early hours of the morning. They rush to the airport, drop their loved ones off, say their goodbyes, make sure they get on the flight nice and safely, a bit upset perhaps that they are leaving, go home, maybe go to bed, and wake up in the morning—and before they know it, the day has taken over. It can be very easy to miss the deadline to pay. If it were extended from 24 hours to, say, 48 hours, most people would eventually say, “Hang on: I should have made that payment.” It cannot be that every organisation relies on an app. In my town, the hospital and the leisure centre now have apps to pay, and so do some supermarkets. There are so many apps, and keeping track of them can be very difficult, so some people will have to search out how to make the payment. That is where the idea of reasonableness really comes in.