Contribution
My Lords, I will speak to the government amendments and to the amendments in my name and in the names of the noble Baroness, Lady Kidron, and the noble Lords, Lord Clement-Jones and Lord Stevenson of Balmacara. In doing so, I declare an interest as receiving pro bono legal advice from Mishcon de Reya on image-based sexual abuse.
I am grateful to the Government for working with me to bring forward their amendment in response to my amendment in Committee on 48-hour take-down. I am pleased they are working with me on the amendments that your Lordships’ House passed on Report on the creation of a centralised hash registry and hash sharing. I must add that it is disappointing that after months of speaking to the Government about the importance of hashing and 48-hour amendments working together that they cannot be scrutinised together.
While I am very pleased that government Amendment 1 addresses the concerns I brought forward on de-indexing and duplicates, I do not believe it is sufficient to achieve the mechanism I set out to create in my original 48-hour take-down amendment in Committee. My intention was to create a system where no victim is left behind. This requires the mechanism to be agile and for internet services to feel the consequence of not acting on each individual instance reported. The government amendment has done the bare minimum and simply updated the Online Safety Act where it already instructed internet services to swiftly take down such content, to now add,
“as soon as reasonably practicable, and no later than 48 hours”.
In reality, this represents very little change as the good actors will still move at pace and the bad actors will continue to ignore. One survivor, Jodie, who many noble Lords have met, responded to the government amendment by saying that
“it is hugely frustrating to see headline grabbing commitments without the substance needed to actually protect victims. A 48-hour deadline sounds strong, especially when delivered by the Prime Minister to millions on breakfast television, but without real enforcement it risks creating false hope”.
Another victim, Daria, said:
“As a survivor, I feel this is quite simply gaslighting”.
We must remember that Ofcom rules are about systems and processes, and not outcomes. If a service has followed the rules but individual violations still occur, an internet service will not be held responsible. Sophie Mortimer at the Revenge Porn Helpline confirmed this, stating:
“While the platforms that already act in good faith will meet these standards, the persistent bad actors who continue to drive the sharing of this content will ignore and the Government amendment does not give Ofcom enough weapons to respond”.
I am deeply concerned that the Government have not specified how Ofcom will even know if a service fails to act within 48 hours. Ofcom has confirmed that there is no automatic mechanism for it to know whether services are not meeting the 48-hour take-down requirement in any given case. Further, the only recourse the Government provide should a service be found to generally not comply are the long and bureaucratic business disruption measures. This means that women will still suffer ongoing trauma when platforms refuse to comply.
My amendments seek to address the gaps in the government amendments, and I will outline them briefly. Amendments 2 and 8 mandate services to publicly report—and report to Ofcom—their average take-down times.
Amendments 3 and 9 strengthen the government wording on finding duplicate images to ensure that services have to take all reasonable steps, instead of simply relying on what a service may identify.
Amendments 4 and 10 incentivise services to act by creating a more agile mechanism whereby they can be fined per violation, and this can increase for every 24-hour period in which they fail to act, thus ensuring there is a consequence for not acting on individual instances of abuse. I believe these amendments create a more agile mechanism and do not rely solely on business disruption measures. This amendment is based on the TAKE IT DOWN Act, which operates under the rules of the Federal Trade Commission in the USA. The sum I have chosen is based on the figure levied under FTC rules for continued instances of violation after companies have been notified.
Amendments 5 and 11 mandate the Secretary of State to create a mechanism whereby individuals can report to Ofcom in cases where the service provider has failed to remove the content within 48 hours. At present, it is not clear what a victim would do if they reported the content to a service which then failed to act after the initial 48 hours.
Amendments 6 and 12 ensure that services have “clear and conspicuous” notices of where victims can report NCII content. This uses the wording from the TAKE IT DOWN Act and gives more clarity to internet services. The government amendment and the Online Safety Act refer simply to being able
“to easily make an intimate image content report to the provider”.
Amendments 7 and 13 add provisions that seek to curb malicious reporting by requiring a statement that the report has been made “in good faith”. Additionally, this provides internet services with further assurances they need to act more quickly upon receiving reports.
I am grateful to the Government for coming to the table on this issue. However, victims deserve so much more than press releases that promise action but in reality represent little practical change in the most traumatic moment of their lives. I implore noble Lords to vote with me so that no victim is left behind. I beg to move.