Member

11: In subsection (5), after inserted subsection (3B), insert— “(3C) The Secretary of State must, by regulations within six months of the day on which the Crime and Policing Act 2026 is passed, establish a process for individuals to report to OFCOM that a service has failed in its duty under subsection (3A). (3D) The process under subsection (3C) must be easily accessible and must be identified by the service provider in their notice under section 31A(1).(3E) OFCOM must take all reasonable steps to ensure that the reporting process under subsection (3C) is easily identifiable and accessible.”Member's explanatory statement This amendment seeks to ensure that, where an internet service has failed to act within 48 hours, individuals can report this to OFCOM.