Member

We have voluntary charters, and I accept that there has been some progress, particularly on the telecoms side. The moves to clamp down on number spoofing and that sort of thing have been very positive, but it is only a small part of it. We are still, all of us, regularly bombarded by calls and texts that come through those platforms. It is not enough for them to be unaware that the services are being used fraudulently, as the Minister just suggested; they need to start doing a bit more due diligence about how their services are being used and to take reasonable steps to prevent them being used by fraudsters—hence my suggestion of extending the offence of failure to prevent fraud beyond the narrow focus it has at the moment.