Caroline Voaden

Caroline Voaden

Liberal Democrat — South Devon

Speaking in the House of Commons on 6 January 2026

Debate

Topical Questions

Contribution

Happy new year, Mr Speaker. This weekend, 4,600 properties in my constituency had their gas supply cut off, on the coldest weekend of the year. I commend Wales & West Utilities, which worked tirelessly to get people reconnected, but its efforts have been hampered by the inability to communicate effectively with residents, as it does not have a direct relationship with its customers. It has had to rely on social media, which is not great in an area with lots of elderly people. We have also been hampered by the high number of second homes, as engineers have not been able to gain access to those properties. Will the Minister meet me to discuss how providers such as Wales & West Utilities can communicate with households—

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