Emma Hardy

Emma Hardy

Labour — Kingston upon Hull West and Haltemprice

Speaking in the House of Commons on 18 December 2025

Debate

Topical Questions

Contribution

My hon. Friend raises a hugely important point. It was outrageous that those residents had to wait such a long time for water. We are putting customers first by more than doubling the compensation that they receive for water company failings, such as supply interruptions, low pressure, sewer flooding and meter company issues. It is because of changes under this Government that, for the first time, customers will receive compensation for boil notices. The recent incident in Tunbridge Wells is the first time that boil notice compensation has been issued. The changes will rightly increase the amount of compensation that customers receive. We are clear that, under this Government, customers come first, and we are going even further by introducing a water ombudsman as part our wider reforms.

More from Emma Hardy

Other recent Hansard contributions by the same speaker.

About Hansard

Hansard is the official verbatim record of proceedings in the UK Parliament. Every word spoken in the Commons and Lords is recorded and published — this page is a single contribution from that record.

For Emma Hardy's full parliamentary record including voting history, expenses and all other contributions, see the Emma Hardy report card.