The Minister of State, Department for Energy Security and Net Zero (Lord Whitehead) (Lab)

My Lords, these draft regulations were laid before the House on 30 October. Heat networks have a crucial role to play in our decarbonisation ambitions and energy security mission. As proven internationally, they can provide low-cost, low-carbon energy for all, particularly in high-density areas such as our major cities. They are one of the most versatile forms of renewable energy, as they can access heat from a variety of sources, including waste heat from growth sectors such as AI. This potential has fuelled government ambition. By 2050, we aim to grow heat networks from the current 3% of the UK’s heat demand to around 20%. However, the growth of this sector depends on consumer trust, underpinned by good regulatory foundations. That means we must deliver a fair deal for the nearly half a million households that already rely on a heat network. The current lack of regulation means that many people are experiencing poor customer service, with unreliable heating and a lack of clarity on what makes up a bill. This cannot continue. That is why, for the first time, we are establishing a regulated market framework to protect heat network consumers that supports the case for sector growth. Earlier this year, when this House approved the Heat Networks (Market Framework) (Great Britain) Regulations 2025, we paved the way for consumers on a heat network to receive protections comparable to those in gas and electricity markets. The powers for the Secretary of State to introduce these regulations were provided by the Energy Act 2023. They will apply across Great Britain. We have also consulted the Scottish Government, as per Section 220 of the Energy Act. I thank them for their support in this matter. These regulations do not apply to Northern Ireland; the Northern Ireland Executive have their own powers to introduce regulation. The regulations made in March introduced the authorisation regime. This will work in a similar way to the domestic gas and electricity licensing regime. From regulatory commencement, Ofgem will have the powers to investigate and take action in cases of unfair pricing, establish protections for vulnerable customers and require suppliers to put in place robust complaints-handling processes. It will also be a requirement on heat network suppliers to treat their customers fairly. This instrument is therefore the last piece of the puzzle that will enable this market framework to go live from 27 January. The instrument simply builds on previous regulations by introducing amendments that will expand the authorisation regime that Ofgem will implement. The changes include the provision of powers to Ofgem to assist with the conduct of pricing investigations, which will be essential to protect customers from unfair, high and opaque prices. It will also introduce deemed contracts to ensure that the rights of households and their supply of heat are protected even when no formal contract is in place. Noble Lords may also note that this statutory instrument includes provisions to protect consumers if a heat network becomes insolvent. A special administration regime, or SAR, will seek to ensure that customers do not experience interruptions to their supply of heating and hot water in the event of a heat network operator or supplier insolvency. The rules for this will be set out in separate statutory instruments that will be put forward to this House in future. The instrument also makes it clear that air conditioning systems will be explicitly excluded from the scope of these regulations, as we believe that including them would not be proportionate or in the interests of consumers, and air conditioning systems normally stand aside from the heat network itself. In addition to the above, these amendments include provisions to partially revoke parts of the Heat Network (Metering and Billing) Regulations 2014. This is designed to avoid duplication in legislation, as there are some existing requirements and obligations on heat supplies in the metering and billing regulations that will now be streamlined rather than entirely removed. Finally, these amendments make changes to the scope of the Energy Ombudsman scheme. The addition of small businesses aims to align the scope for heat networks with the scheme’s application in gas and electricity markets. I wish to make noble Lords aware, by the way, that there is a slight error in Regulation 10, which would have the effect of applying a different definition for a micro-business from that in gas and electricity markets. Officials will ensure that this error is rectified as soon as possible through the medium of a negative statutory instrument in the very near future. We have committed to maintain minimum technical standards, which will be a key part of the market framework, and we aim to consult on proposals shortly. However, to be clear, these are not in scope of this statutory instrument and draft regulations will be brought forward to this House in due course. I understand that four public consultations dating back to February 2020 have informed these regulations, which have helped the department to develop the final market regulation proposals. The detailed Ofgem authorisation conditions and associated guidance are still being consulted on and will be published before the authorisation regime commences on 27 January 2026. In conclusion, this instrument and the one made in March will enable the Government to do what has never been done before, as we introduce regulation to the heat network sector. The only way to realise the Government’s growth ambition for heat networks is to ensure that customers can trust heat networks to provide safe, reliable and cost-effective heat. These regulations therefore represent a huge step forward, providing heat network consumers with much-needed protection similar to that in other utility markets that already exist. We must get on with the job and introduce the final elements of the market framework that will not only help to drive up consumer standards in this sector but help to promote market growth. I beg to move.