Heidi Alexander

Heidi Alexander

Labour — Swindon South

Speaking in the House of Commons on 9 December 2025

Debate

Railways Bill

Contribution

The passenger watchdog will be able to look at patterns, and will have the power to compel GBR and operators to provide information to it, and it can make recommendations to the ORR for enforcement. If our constituents have been failed by passenger assistance, if their trains are always delayed, or if they experience shoddy customer service, the passenger watchdog will be their champion. I spoke briefly about devolution. Great British Railways will not be a British Rail mark 2; instead, it will be an agile organisation that embraces innovation and devolution. It will be rooted in the communities in which it operates, with local leaders finally getting a say in how their railways are run.

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