Andrew Western

Andrew Western

Labour — Stretford and Urmston

Speaking in the House of Commons on 8 December 2025

Debate

Topical Questions

Contribution

I thank the hon. Lady for raising that important case. If she writes to me about it, I will be certain to look into the circumstances she has set out. On telephony more generally, there has been a significant decrease—of more than a minute—in the average waiting time, but clearly the case that she describes is unacceptable, and I will look into it on her behalf.

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