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Lord Leong (Lab)

Speaking in the House of Lords on 2 December 2025

Debate

Subscription Contracts: Right to Cancel

Contribution

Every consumer has a right to do that under current consumer protections. They have a cooling-off period of 14 days to cancel that subscription if it is a distance subscription. Under the new Act, if the subscription is taken up or renewed in person, the cooling-off period is extended to 14 days, so consumers will have the right to cancel or stay within the subscription.

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