Keir Mather

Keir Mather

Labour — Selby

Speaking in the House of Commons on 20 November 2025

Debate

Great British Railways: Passenger Consultations

Contribution

I will have a crack at it, Mr Speaker—thank you. The hon. Member is right to raise a number of issues that affect the experience of passengers on the railway. That experience is exactly what the passenger watchdog, which will be created through Great British Railways, is designed to protect. It will set minimum consumer standards that GBR and operators must meet as part of their licence conditions, but most importantly, that accountability will be public. The watchdog will publish reports and data on passenger experience and will be a statutory adviser to the Office of Rail and Road, which will carry out enforcement.

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