Contribution
My Lords, the three amendments in this group are in my name and that of the noble Lord, Lord Hogan-Howe, who is unfortunately unable to be in the Chamber this evening. I thank him for his support. I also thank the Minister, the noble Lord, Lord Katz, his officials and the Bill team for the meetings they have had with me and the noble Baroness, Lady Ludford, and for taking our concerns seriously and sympathetically. I declare my interests as co-chair of the All-Party Group on Modern Languages and honorary president of the Chartered Institute of Linguists.
My amendments are designed to clarify and specify once and for all that, where interpreters and translators are needed by asylum seekers and others to whom the procedures in the Bill would apply, those interpreters and translators must be qualified professionals and, as I said in Committee, not just someone who happens to speak a bit of the language in question—someone from the office or a friend or neighbour, for example. We are talking about serious, possibly life-changing circumstances, and about procedures which will involve technical and specialist knowledge and vocabulary. The use of properly qualified interpreters is for the benefit not just of the individuals concerned but of the Home Office, because it is important for claimants to have their case accurately presented in order to avoid errors of fact or in understanding which could lead to time-consuming and costly appeals.
In the helpful discussions I have had, the noble Lord, Lord Katz, has brought my attention to Immigration Rule 339ND, which says, in part:
“The Secretary of State shall provide at public expense an interpreter for the purpose of allowing the applicant to submit their case, wherever necessary”.
So far, so good. I have also been made aware of the Home Office’s Interpreters Code of Conduct, which I had not come across before but provides a very strong foundation for what I am trying to achieve, even though there are some gaps there.
Apart from the need to clarify that interpreters and translators should be professional and qualified, my concerns are twofold. First, translators as well as interpreters should be included in the rules, regulations and the code. For example, the Asylum (Procedures) Regulations 2007 mention only interpreters, not translators. These are two very different functions, requiring different skills and different training. Secondly, it must be made clear that the code—which is, after all, guidance and not statutory—is rigorously monitored for compliance.
On the question of translators, I understand that the reason why they are not currently included in the code of conduct or in regulations is because translation services are contracted out. Therefore, I would like to know a little more about the outsourcing process and contract, in particular whether there is consistency in the standards of professionalism and qualifications required of translators and interpreters alike.
I understand that the Government are reluctant to place those two key words of mine—“professional” and “qualified”—in the Bill in case that should lead to a loss of flexibility in cases where there is a need for an interpreter of a rare language for which the standard qualifications for public service interpreters simply are not available, meaning that the Home Office has to turn elsewhere for someone suitable. I would be grateful if the Minister could explain a bit more about why they feel this hesitation, especially in view of the fact that the National Register of Public Service Interpreters has its own protocols for interpreters of rare languages in this very situation.
I did not encounter that sort of hesitation or reluctance over those two words, “professional” and “qualified”, when we debated the then Victims and Prisoners Bill. At that time, Labour, in opposition, strongly supported an amendment to the victims’ code to make it say:
“If you have difficulty understanding or speaking English, you have the Right to”
be provided with a qualified professional interpreter to help you to understand and communicate effectively. I have been a bit nervous about promises to amend guidance and codes, simply because that amendment to the victims’ code has never happened.
However, I have had a much more positive experience with the Ministry of Justice on another issue. In lieu of amendments I proposed to the then Police, Crime, Sentencing and Courts Bill 2022, the MoJ responded very positively by commissioning a detailed, independent review of the qualifications and experience required of interpreters in our courts and tribunals. That has proved to be a successful exercise, which, when fully implemented, will no doubt improve both services and justice, as well as save the Government money by avoiding case adjournments and appeals.
I would very much like to hear something similar and convincing tonight, to reassure me that any strengthening or clarification of the Home Office’s code of conduct—however good a starting point it most certainly already is—will actually be undertaken and not just promised. That should happen in short order and be independently conducted with the involvement of stakeholders in the sector. If that were to be undertaken, along with an assurance about the consistency of standards for translators, I believe that my concerns about professionalism and qualifications could be satisfied without troubling the House to divide on the amendments. For now, I beg to move.
Amendment 79ZA (to Amendment 79)