Sir Alan Campbell

Sir Alan Campbell

Labour — Tynemouth

Speaking in the House of Commons on 19 March 2026

Debate

Business of the House

Contribution

I am sorry to hear of the hon. Lady’s constituents. Veterans and servicemen and women are held very highly in our thoughts and regard. The delay that she describes is unacceptable; it is not the service that people deserve and resolving the matter is of the utmost urgency. There is a recovery plan under way and an interest-free loan is being made available by Departments to provide immediate financial support. The Cabinet Office is also using every opportunity to hold Capita to account and ensure that it delivers. It is about individual cases, so if the hon. Lady wishes to raise that individual case with me, I will see whether we can resolve that. However, there is the wider issue about how we can resolve this for everyone—I imagine there is a case in just about every constituency—so that everybody gets the justice that they deserve.

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