B

Baroness Finlay of Llandaff (CB)

Speaking in the House of Lords on 4 November 2025

Debate

Infected Blood Compensation Scheme

Contribution

My Lords, I am most grateful to the Minister for having met me, and to the noble Baroness, Lady Campbell of Surbiton, with whom I discussed the Statement yesterday. The Minister has spoken about claim managers now being trained and directly employed. I wonder if she has evidence that trust has increased and of how the claim managers are managing when there is difficulty accessing medical records, particularly if the microfiched records cannot be found easily or if there are gaps in the whole medical history. A separate question, but equally important, is how claim managers and others are able to provide advice to recipients who may wish to be protected from it being known that they have compensation because they need advice on how to manage the payments they receive. Sadly, they may be fearful of pressures put on them, either within their own families or within the community, when it is known that they have received a large sum of money in compensation, because there is sometimes inadequate understanding of what the compensation has actually been for.

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