Sir Alan Campbell

Sir Alan Campbell

Labour — Tynemouth

Speaking in the House of Commons on 19 March 2026

Debate

Business of the House

Contribution

I thank my hon. Friend for raising this matter. As she acknowledges, it has been raised by many Members in the past few weeks and months as well as today. It is clear that these delays are unacceptable; this is not the service that people deserve. The Government acknowledge that resolving this issue is a matter of the utmost urgency. The Cabinet Office will continue to use all the available levers to hold Capita to account and ensure that it delivers on contractual service levels. Should she seek a debate on these matters, we already know that there are enough people in this room who have raised them to have a debate. She could then hear from a Minister about the progress being made.

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