Pam Cox

Pam Cox

Labour — Colchester

Speaking in the House of Commons on 30 October 2025

Debate

Property Service Charges

Contribution

I am advised not to, so that we can keep to time. Lord Best, chair of the Regulation of Property Agents Working Group, said in his recent evidence to the Housing, Communities and Local Government Committee that this “is an unregulated sector”, and his group has called for proper regulation. If property agents cannot behave responsibly, they must be held to account. This is about fairness, restoring trust, and ensuring that nobody in Colchester, or anywhere else, has to pay over the odds for basic services, or fight tooth and nail just to get a straight answer from companies like FirstPort. I urge the Minister to move at pace to implement this new framework.

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