Lee Pitcher

It is a pleasure to speak under your chairship, Ms Vaz. I thank my hon. Friend the Member for West Bromwich (Sarah Coombes) for securing this timely and insightful debate. The advent of automated passenger services as a new pillar of our transport infrastructure is a huge opportunity to transform the lives of disabled people. Turning travel from an exhausting gauntlet into a predictable door-to-door experience would be transformational. For too many people right now, travel is a lottery. A ramp that does not arrive, or a lift that is out of order: when supporting my wife, who lives with sight loss, I see at first hand what that means to her. The stress is in not just the journey but the uncertainty. APS can flip that around on its head, and provide reliable, bookable and predictable journeys with accessibility built in rather than just being bolted on. If we design the vehicles, the pick-up points and the booking systems around real lives, APS can deliver something really quite remarkable but simple and profound, which most of us take for granted: the confidence for someone to get where they want to go every single time. Designing it around real lives means universal design as standard: kerb-level boarding; audio, haptic and visual cues; secure wheelchair spaces; induction loops; seats that can be reserved; and booking systems, in-app and by phone, that work for blind and partially sighted people.