Lee Pitcher

I 100% agree with my hon. Friend. My wife was born with full sight, but over the years her degenerative condition has meant that she had to lose her licence. I know that it was almost like ripping her heart out; the independence she lost was huge. Anybody who experiences that independence—having the ability to go where they want, when they want—will know that it is so difficult to lose. APS should help many more people who experience that. We have the chance, for the first time in history, to develop a system with the needs of disabled people entrenched from the beginning; not as an afterthought or adaptation, but built for the right purpose from day one. That means co-development, not just consultation, for although disabled people are poised to benefit most from the technology, they are also the most vulnerable if we get it wrong. Co-development means having disabled people in the room with engineers, coders and operators from the first day. It means trials where users co-write the test plan, safety cases published in plain English and feedback loops that actually change the service. Trust is the prerequisite for adoption. We will not win it with glossy brochures. We will win it by working with disabled people to design safeguards and standards that resonate with them. That is how you build a service that people can have confidence in. Clear rules and accountability must back that up with independent safety audits, black box-style incident logging, a human in loop for edge cases, and transparent performance data for on-time pick-ups, successful ramp deployments, and complaint resolutions, published route by route. APS should knit together the network, not replace accessible buses and trains. Think real-time handovers, shared tickets and guaranteed connections, with compensation when the system fails. New technology can mean a new lease of life for tens of thousands of people by giving them independence, dignity and the confidence to get where they want to go every single time. We have a genuine once-in-a-generation chance to get this right. I call on the Minister to enshrine the principles of accessibility by design from the very start and ensure service user co-creation from this point on. If we do not do that, we will spend years playing catch up, and the opportunities missed by those who stood to benefit the most will never come again.