BUS PASSENGER WATCHDOG

Motion Text

That this House expresses concern that bus users often do not know to whom to turn when things go wrong; notes that the bus industry was the only utility to be privatised without the parallel creation of a passenger watchdog regulator; recognises that achieving the Government's aim of increasing bus patronage requires improving how bus users are treated; and calls on the Government to create an independent, statutory, government-funded passenger watchdog for bus users through the Local Transport Bill which will have the power to protect and promote their interests.