CLARITY OF BRITISH GAS TARIFFS

Motion Text

That this House questions the motives of the new British Gas Tariff Fixed Price 2012 that guarantees no energy increases until January 2012; notes with concern the failure of its website to make it clear that the tariff does not allow the customer to benefit from any decrease in energy prices; notes that the advertised terms and conditions make no mention of the options in the case of a decrease; questions the fee of £60 payable if the customer wishes to opt out of the tariff; is concerned that the lack of clarity about the tariff could result in the most vulnerable customers paying more for their energy than is necessary; and calls on British Gas to consider its moral responsibility as a market leader to avoid misleading customers when advertising their products.