Early Day Motion·EDM 1186

Paid helpline for gas and electricity suppliers

25 November 202018 Signatures

Motion Text

That this House draws attention to the issue of paid helplines for gas and electricity suppliers; highlights that the use of 03 numbers in this context can cost up to £0.35p a minute; condemns this excessive price, as it excludes customers on a low income or universal credit from being able to address their issues; and recommends that these essential helplines are free to use for all customers.