Answer from Hansard

The Prime Minister

An independent audit of the previous Government’s failed insulation schemes shows unacceptable levels of failings. We have acted to make sure poor-quality installations are fixed. It is important that those responsible are held to account for the cost of remediating the issues. I do recognise that there are some complicated cases, and I will make sure a Minister looks at my hon. Friend’s constituents’ case and that urgent action is taken.