Oral Question·Cabinet Office
“If he will make a statement on his departmental responsibilities.”
Tabled: 18 April 2024Answered: 25 April 2024
Asked by
Nick Smith
Labour — Blaenau Gwent and Rhymney
Answering Minister
the Minister for the Cabinet Office
Answer from Hansard
The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)
The CMS modernisation programme delivers increasingly effective and efficient services. The programme has transformed customer interaction with the CMS, providing customers the choice to make contact digitally. Those efficiencies make it easier for customers to report changes and non-payment, so CMS caseworkers can focus on the collection of unpaid child maintenance.