Oral Question·Department of Health and Social Care
“If he will make a statement on his departmental responsibilities.”
Tabled: 13 November 2024Answered: 19 November 2024
Asked by
Dr Beccy Cooper
Labour — Worthing West
Answering Minister
the Secretary of State for Health and Social Care
Answer from Hansard
The Parliamentary Secretary, Cabinet Office (Sally Jameson)
I thank my hon. Friend for raising that appalling case. Current service levels are completely unacceptable. We continue to use the most stringent commercial levers that we have under this contract, including withholding contractual payments. We have 147 surge staff deployed in this crisis. We will not be moving any of those team members until service levels are permanently fixed. If my hon. Friend would like to write to me, I will happily make sure that any of his future cases are looked at with urgency.