Answer from Hansard

Sir Stephen Timms

I am sorry to hear of the hon. Gentleman’s experience. We are in the most difficult part of the transition, as people who were previously on employment and support allowance move over to universal credit. We have introduced an enhanced support journey to try to simplify it, and I am keeping a very close eye on how it is going. If he sends me the details of that case, I will certainly look at them.