Oral Question·Department for Business and Trade
“If she will make representations to her US counterpart on the potential merits of granting whiskey from Northern Ireland the same level of distinctive product protection as afforded to Scotch whisky in that country.”
Tabled: 16 March 2023Answered: 23 March 2023
Answering Minister
the Secretary of State for Business and Trade
Answer from Hansard
James Murray
I am sorry to hear about the experience of the hon. Lady’s constituent. To reassure her and her constituent, one of my priorities as chair of the HMRC board is to improve HMRC’s day-to-day performance. We have seen the percentage of telephony adviser attempts handled go from 59% last March to 80% this March. It will remain a priority for me to modernise and digitise the service.