Oral QuestionCabinet Office

What assessment his Department has made of the potential impact of digital ID on levels of digital exclusion.

Tabled: 27 November 2025Answered: 4 December 2025

Asked by

Bradley Thomas

ConservativeBromsgrove

Answering Minister

the Minister for the Cabinet Office

Answer from Hansard

The Parliamentary Secretary, Cabinet Office (Josh Simons)

In this country, at present millions of people cannot access public services online, and millions lack the IDs that they need to go about their daily lives. That is the status quo, and we will not accept it. That is why we are introducing a new national digital credential, free for everyone over 16, that will be inclusive, secure and useful. This will involve a massive digital inclusion drive to ensure that the system works for everyone, including those who do not have smartphones, are elderly or are less digitally confident, so that everyone will benefit from simpler, safer and more secure access to public services.