Oral Question·Department of Health and Social Care
“What assessment his Department has made of the potential impact of NHS Online on waiting times.”
Tabled: 15 October 2025Answered: 21 October 2025
Asked by
Natasha Irons
Labour — Croydon East
Answering Minister
the Secretary of State for Health and Social Care
Answer from Hansard
The Parliamentary Under-Secretary of State for Health and Social Care (Dr Zubir Ahmed)
The NHS online hospital will connect patients with clinicians anywhere in England through the NHS app. It will deliver up to 8.5 million appointments in its first three years—four times more than the average NHS trust—finally bringing the NHS into the digital age. We are cutting waiting times and providing patients with more choice and convenience.