Oral Question·Home Office
“What steps her Department is taking to ensure national security.”
Tabled: 14 June 2022Answered: 20 June 2022
Asked by
Paul Holmes
Conservative — Hamble Valley
Answering Minister
the Secretary of State for the Home Department
Answer from Hansard
The Parliamentary Secretary, Cabinet Office (Satvir Kaur)
I met Capita’s senior leadership last Wednesday, and told them directly that their operational failures, missed targets and escalating backlog are completely unacceptable. The Cabinet Office continues to monitor performance daily to hold Capita to account robustly. Capita has until the end of June to restore the service to contractual levels.