Oral Question·Department for Digital, Culture, Media and Sport
“What steps her Department is taking to widen access to culture and heritage.”
Tabled: 24 November 2022Answered: 1 December 2022
Answering Minister
the Secretary of State for Digital, Culture, Media and Sport
Answer from Hansard
The Parliamentary Under-Secretary of State for Work and Pensions (Andrew Western)
The CMS modernisation programme delivers increasingly effective and efficient services. The programme has transformed customer interaction with the CMS, providing customers the choice to make contact digitally. Those efficiencies make it easier for customers to report changes and non-payment, so CMS caseworkers can focus on the collection of unpaid child maintenance.