Oral Question·Department for Energy Security and Net Zero
“What steps his Department is taking to ensure approved suppliers providing home improvements under the ECO4 scheme continue to meet Trustmark standards.”
Tabled: 12 November 2025Answered: 18 November 2025
Asked by
Shockat Adam
Independent — Leicester South
Answering Minister
the Secretary of State for Energy Security and Net Zero
Answer from Hansard
The Parliamentary Under-Secretary of State for Energy Security and Net Zero (Martin McCluskey)
Having inherited a flawed system of oversight and regulation established by the previous Government, we now have much closer oversight of TrustMark, including a board observer and clear reporting requirements. TrustMark has also improved its processes and systems, and our warm homes plan will set out a strengthened consumer protection regime for the ECO4 scheme shortly.