Oral Question·Home Office
“What steps she has taken to tackle delays in the payment of refunds by her Department.”
Tabled: 11 November 2025Answered: 17 November 2025
Asked by
Peter Lamb
Labour — Crawley
Answering Minister
the Secretary of State for the Home Department
Answer from Hansard
The Parliamentary Under-Secretary of State for the Home Department (Mike Tapp)
UK Visas and Immigration makes millions of decisions every year about who has permission to visit or stay in the UK, protecting our borders and delivering excellent customer service across the globe. Where customers require refunds, UKVI officials ensure that they are made as swiftly as possible.