Oral QuestionMinistry of Justice

“What the average waiting time is for a social security benefits tribunal hearing in (a) Northamptonshire and (b) England.”

Tabled: 16 November 2022Answered: 22 November 2022

Answering Minister

the Secretary of State for Justice

Answer from Hansard

The Chancellor of the Duchy of Lancaster (Pat McFadden)

As I set out in a speech last month, modern government is about not just what the Government want to do but reform of the state itself. We want to see public services that revolve around the needs of service users, using new technology in the best way possible to secure value for money and better outcomes for our citizens. We have launched a number of test and learn projects with local authority areas to get better results on difficult issues such as temporary accommodation. Just this week, we announced that we will launch a new gov.uk app in June, which will be a step change in fast and easy public access to Government services.