“Whether he has made an assessment of the effectiveness of integrated traditional and western medicinal healthcare services in (a) the People's Republic of China, (b) France and (c) India for the forthcoming NHS 10-year plan.”
Answering Minister
the Secretary of State for Health and Social Care
Answer from Hansard
Heidi Alexander
The hon. Lady is right to raise this issue. I have been in contact with the DVLA about this matter; it is putting new systems in place to ensure that it is doing everything that it can, as standard, to process these cases as quickly as possible. In the meantime, I have been keen to ensure that there is an escalation mechanism. I am pleased to hear that her constituents have got a quicker response after they have contacted her, but that should not have to be the case or the norm.