Introduce compensation or free crossings for delays at the Dartford Crossing.

Background

The Government should require compensation or free crossings for drivers experiencing delays at the Dartford Crossing. Regulations should also ensure better accountability for lane closures and improved traffic management to provide a fair and reliable service for all users.

Additional details

The Dartford Crossing is essential for travel, yet drivers frequently endure delays while paying significant fees. Lane closures and poor traffic management exacerbate these issues, causing frustration and financial strain. Compensation or free crossings for delays would promote fairness and ensure accountability, incentivizing improvements in service reliability. This policy would address public dissatisfaction and ensure paying users receive the service they deserve.