Make all UK Government websites free to access without mobile data charges

Background

Require mobile network operators to zero-rate all UK Government websites and online services, so they never use a person’s data allowance or require paid data. The Government should work with Ofcom and operators, cover delivery costs and include linked content needed to complete a service.

Additional details

People should not have to pay for mobile data to claim benefits, use health services, find safety advice, apply for work or understand their rights. Ofcom estimates that 3.8% of UK adults rely on mobile data alone and 0.9% rely only on external connections. New Zealand’s Zero Data service shows a practical model: participating networks provide free access to government sites, with sponsoring agencies covering the data cost. Public services should be free at the point of access.

Where it’s popular

Constituencies with the most signatures on this petition.