Require companies to provide a simple method of cancelling online subscriptions

116
signatures
closedDepartment for Business and TradeOpened 23 June 2025Closed 23 December 2025

Background

I want the government to require companies to provide a simple method of cancelling online subscriptions. As an ADHD sufferer, I suffer from poor impulse control and a short attention span.

Additional details

Citizens should not be forced to jump through hoops and dodge confusing design patterns to cancel a subscription that was set up quickly and easily. I want the government to ban companies from: * Making cancellation process hard to find * Encouraging users to accidentally exit the process * Forcing users to make phone calls I think that this is all designed to trap customers into keeping services they don't want.

Where it’s popular

Constituencies with the most signatures on this petition.

Source: UK Government & Parliament Petitions service. Petition ID: 727003.